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Uniprint Solution Suite - Version Numbers / Customer Code / Site Code


Uniprint Solution Suite - Version 6.0 and higher (except version 8.0 see below)

Version Number

  1. Open Pharos Administrator
  2. Select "Help" from the Menu bar
  3. Choose "About Pharos Administrator"
  4. The installed Product and Version numbers are displayed

Customer Code

  1. Open Pharos Administrator
  2. Select "Help" from the Menu bar
  3. Choose "Site License" to view the Site Code


Uniprint Solution Suite - Version 8.0, 5.X and prior

Version Number

  1. Open SQL Query Analyzer
  2. Select the Pharos Database
  3. Run the following query: select * from system

Look for columns in the SQL table called "version_major, version_minor and build_number" in the displayed results of the query. These three columns combined are the Pharos Version

Example: version_major of 5 ; version_minor of 2 ; build_number of 1950 is Pharos version 5.2.1950

Site Code

  1. Open SQL Query Analyzer
  2. Select the Pharos Database
  3. Run the following query: select * from system

Look for columns in the SQL table called "License_quick_key". This is the Pharos Site Code