Pharos Support: Discovery in Action
Our core belief at Pharos is that the best solutions come from a mindset of discovery. For Pharos support engineers, this open mindset is crucial. Effective problem solving requires both critical thinking and listening. When Pharos support engineers are faced with a unique challenge, we can’t assume to know where the problem lies; it must… [ Read more ]
Unexpected Lessons from an Open Mindset
There are very few things of which I am sure. I would have thought that recognizing colors is one of them. But, like many of you, I enjoyed the recent worldwide fascination with the blue and black dress–or is it white and gold? My daughter and I had some fun debating the now infamous picture…. [ Read more ]
Devices Don’t Print, People Do!
Last June I gave a talk at the Photizo Transform Show that I called Common Sense: Not So Common—Insights from Pharos. I’d like to focus on the first insight: Devices don’t print, people do. Obvious, right? Well, maybe not so much. The print industry seems to be enamored with the notion of Managed Print Services… [ Read more ]
Enterprise Pull Print Deployments Just Got A Whole Lot Easier
Deploying any secure pull print solution in a large enterprise that has thousands of printers and multi-function devices can be complex and time consuming. After all, each device needs to be secured and configured with the system. Imagine how much simpler and easier the process would be if it took less than a minute to… [ Read more ]
Print Strategy: Revealing the Best Path Forward
The hotel shuttle drops us off on a dimly lit street corner somewhere in pre-dawn Scottsdale. Allegedly, there is a trailhead to be found before the end of this street and beyond that, yet unseen, lies Camelback Mountain. Exploration and discovery are at the core of Pharos, and I can’t help but notice how fitting… [ Read more ]
More Than Just Saving Money
At Pharos, we believe that the best solutions come from a mindset of discovery. This belief is refined by our experience and shaped by our values. One of these values is stewardship. Stewardship is an ethic that embodies the responsible planning and management of resources. It is a mindset of being accountable for the resources… [ Read more ]
Welcome, Fellow Explorer!
If you’re reading this, I’m guessing you’re interested in learning how Pharos thinks about print. You’re naturally inquisitive and don’t necessarily subscribe to things like “industry standard solutions.” You challenge the status quo. Great! We’re glad you’re here. At Pharos, we love challenges. In fact, don’t be surprised if we challenge your assumptions as you… [ Read more ]