Why Pharos?

Pharos on-site specialists manage print operations at Fortune 100 companies every day, providing a level of service that is rare in the print management industry.

Why Pharos?

Pharos office print solutions work with printers from all device manufacturers and you can easily secure your devices via the cloud.

Why Pharos?

Our technology and services provide a path to the cloud that aligns with your vision and operations strategy; we are leading the way in secure cloud printing as a service.

Why Pharos?

Pharos invented student printing cost recovery solutions over 25 years ago and continues to innovate with business and higher education print solutions in the cloud.

Why Pharos?

Pharos is leading innovation in print security, mobile printing, and cloud print infrastructure services.

Contact Pharos

Start here to make your office printing more secure, efficient, cost-effective and sustainable.

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Corporate Headquarters

80 Linden Oaks, Suite 310
Rochester, NY 14625 USA

Phone

  • 888 864 7768(toll free) USA, Canada, Caribbean
  • 585 939 7000USA, Canada, Caribbean
  • +1 585 939 7000all other countries

Fax

  • 585 249 9229USA, Canada, Caribbean
  • +1 585 249 9229all other countries

New Zealand Operations

PO Box 99624
Newmarket, Auckland 1149, NZ

Phone

  • +64 9 523 0700

Fax

  • +64 9 523 0701

Technical Support

Email

Phone

  • 877 848 0397(toll free) USA, Canada, Caribbean
  • 585 939 7099USA, Canada, Caribbean
  • +1 585 939 7099all other countries

Sales

Email

Phone

  • 888 864 7768 ext. 2(toll free) USA, Canada, Caribbean
  • 585 939 7000 ext. 2USA, Canada, Caribbean
  • +64 9 523 0700Asia-Pacific countries
  • +1 585 939 7000 ext. 2all other countries

Meet Our Senior Leadership Team

Kevin Pickhardt

Vision & Leadership

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Kevin Pickhardt

Vision & Leadership

Kevin programmed his first computer, an Ohio Scientific, in high school in 1979. The thrill of that experience started him down a path of continual discovery that he maintains to this day. A student of nearly everything in his life, Kevin believes strongly in the value of endless learning. He is constantly taking on projects around the house that begin with taking things apart that he may not be able to put back together. He often has a similar strategy with his golf swing.

Whether it’s alone or with friends, Kevin enjoys playing golf — something that he can never master. He is especially proud of his wife and two daughters and the laughter they share.

“I am most proud when I see my colleagues growing and enjoying life with each other, and when I hear that we have made life a little easier for our clients. It is my goal for Pharos to make a positive and lasting difference in the lives of everyone we touch. Anytime I see that promise being delivered it is a good day.”

Paul Reddy

Founder & Managing Director | New Zealand

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Paul Reddy

Founder & Managing Director | New Zealand

Paul Reddy co-founded Pharos in Auckland, New Zealand and was the company’s first programmer. Today, Paul provides strategic leadership and guidance, ensuring that market trends become product reality, thereby maintaining Pharos’ reputation as a technology leader.

Outside of work, Paul is an accomplished athlete. In his youth, he represented Auckland in both badminton and tennis and was chosen to represent NZ Universities against Australia in badminton. He’s also a juggler and PADI dive master, and he holds a pilot’s license for a variety of small aircraft.

“Pharos is successful because it combines the right people, the right technology, and the right vision.”

Geoff Shaw

Founder | Strategy and Innovation

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Geoff Shaw

Founder | Strategy and Innovation

Geoff founded Pharos with Paul Reddy in New Zealand in 1992 and led the company during its formative years from 1992 to 2001. Starting in 1994, he took Pharos on a global expansion, establishing partnerships with organizations in Australia, Europe, the UK, and the U.S., culminating in the incorporation of Pharos in the U.S.

Geoff’s leisure moments are typically spent watching cricket, rugby, and tennis. He seeks fellowship, enjoys learning and conversation, a top red wine, relaxing, reading a good book, and listening to classical music.

“ My fulfillment comes from being with others on a mission, enjoying their moments of discovery, and attaining the goal. ”

Leann Hicks

Finance & Administration

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Leann Hicks

Finance & Administration

Armed with an MBA in Finance from RIT, Leann started her career at Coopers & Lybrand and joined Pharos in 2004 as our Chief Financial Officer. She also serves as a change management trainer, providing tools that strengthen individual and team performance and help people to effectively deal with change in its many forms.

Leann’s greatest joy is her daughter; there is nothing more fulfilling for Leann than experiencing each day through the wonderment of a child’s eyes. She holds a special place in her heart for the Flower City Downs Syndrome Network and Camp Good Days and Special Times. In 2012, Leann received the Financial Executive of the Year Award for small business awarded by the Rochester Chapter of Financial Executives International and the Rochester Business Journal.

“It is really cool to be a part of an organization that is building the bridge as we walk over it. The spirit of continued learning and growth is inspiring.”

Keith Nickoloff

Chief Customer Officer

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Keith Nickoloff

Chief Customer Officer

Since 1980, Keith has done one thing, and he has done it really well — print. Keith went from big company executive at Kodak (1980-1996) to small company entrepreneur at PathForward (1996-2002). He co-founded PlanetPrint and then sold his two companies to Standard Register in 2002. At Standard Register, he built new business models, technology, processes and services, before buying a piece of the business back from Standard Register to merge with Pharos, bringing world-class software together with world-class services.

Keith is also an adjunct professor at RIT, runs a farm, and plays an active role in his church and the American Heart/Stroke Association. Most importantly, he does his best to look after his 7 grandchildren.

“Anyone can clean the center of a floor; it takes special care to clean the corners.”

Sriram Atchutuni

Global Sales & Marketing

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Sriram Atchutuni

Global Sales & Marketing

Sriram Atchutuni has an MBA from the Simon School at the University of Rochester and an MS degree in Mechanical Engineering from the University of Utah. He has an extensive history in the technology space, most recently as a VP for the SimuTech Group, an engineering and technology services company distributed across several US cities.

Sriram enjoys traveling with his wife and two children, reading business books, watching movies and playing an occasional game of tennis with friends. He and his wife have a goal to visit all 50 US States and at least 25 countries before he turns 50.

“I truly enjoy building teams and growing people to realize and maximize their full potential.”

Mike O'Leary

Enterprise Account Operations

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Mike O'Leary

Enterprise Account Operations

Mike has a long history of working with companies to help them solve their unique problems, and his passion for this work has only increased over time. Mike also enjoys fishing, camping, boating, spending time with his daughters, and coaching baseball.

“My consulting experiences have focused on analysis, determining the best solutions, and then helping clients to implement those solutions. Pharos is all about discovery and change management. It’s a match made in heaven. ”

Tom Cody

Channel & Business Development

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Tom Cody

Channel & Business Development

Tom’s life in technology began in the early 80s when the nascent computer industry was beginning to transform businesses. His focus soon shifted from computers to business development when he realized he interacts better with people than machines.

Tom has played a key role in developing Pharos’ channel partners, strategic alliances, and international market. Pharos now has customers in 55 countries across the Americas, Europe, Asia and Africa. When he’s not working, he’s often bicycling, hiking, skiing, golfing, gardening, or swimming.

“ What’s most gratifying to me is that our partners truly enjoy working with us. They take comfort in knowing we are trustworthy, knowledgeable, and committed to delivering what we promise. ”

Scott Murphy

Major Account Operations

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Scott Murphy

Major Account Operations

Scott kicked off his sales career selling anti-virus and PC tools software to companies. He was quickly hooked on the thrill of the sales process and the constant opportunity to connect to new people and opportunities. At Pharos, Scott has played an important role in the development of our direct sales program, focusing the efforts of our sales team on key vertical markets and territories.

Scott enjoys playing golf, watching his kids compete in sports, spending time with friends and family, and volunteering for the Knights of Columbus.

“I’m honored to work for a company that is honest, respected, and that genuinely cares for its employees and customers. ”

Joe Ruggiero

Business Development | Print as a Service

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Joe Ruggiero

Business Development | Print as a Service

Joe began his career as a software developer and later launched an IT consultancy in NYC, designing solutions for clients in several industries. Joe’s entrepreneurial experiences fueled a successful sales career in the document technologies space, and now he brings a career of innovation and expertise to Pharos, our partners, and customers.

Joe enjoys golfing & fishing, although he’s not very good at either. He really enjoys cooking and preparing meals for his family and friends. Originally from NYC, Joe lives with his wife and 3 children in New Jersey.

“I couldn’t be happier to be a part of Pharos.  As a previous Pharos reseller, I knew I was joining an organization that is trustworthy and committed to all stakeholders: clients, partners, employees, and our communities. In my experience, those are the ingredients to lasting success.”

Julian Sharpe

Global Research & Development

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Julian Sharpe

Global Research & Development

Julian studied computer science at Massey University in University in Auckland, New Zealand and has worked at all levels of technology ever since, from product design to development. He has played a central role taking many products from inception to commercial success. Product strategy and technical direction are Julian’s main focus today. In his extra time, he is studying Strategy and   Innovation at Stanford University.

Julian enjoys cooking, the great outdoors and his family. He has an American wife and three children, and regularly travels between New Zealand and the US.

“I believe that customers, not technology, must be core to the product design process. Starting with the people is pivotal to uncovering ideas to delight those we serve.”

Cal Curtice

Product Management | Human Centered Design

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Cal Curtice

Product Management | Human Centered Design

Cal has spent his career working with printing systems and the software that drives them. Starting as an operator of pre-press equipment and moving to building software for a range of printing applications, he has blended experience in both the technical and practical sides of printing. He enjoys the intersection between software and people, seeking a deeper understanding of the problems people face and building innovative solutions to help make people more productive.

Cal is passionate about all things family and outdoors, spending as much time as possible with a fly rod, a river, and those he loves. Experiencing new ways of seeing the world through learning, travel, and understanding makes for a life well lived.

“Approaching life with a mindset of empathy, learning, and compassion is central to the Pharos culture and a primary reason for its success. It is a wonderful and creative place to find professional and personal fulfillment.”

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