Working @ Pharos

AT PHAROS, we believe the best solutions come from a mindset of discovery. This principle guides our products, services, and relationships. Working at Pharos, you will enjoy an open culture that emphasizes commitment, respect, and fun. We embrace new ideas and differences and we expect our people to want to learn and discover continually. We are a Certified B Corp and we’re proud to have been recognized as one of the best places to work in New York State.

With our awarding-winning print management software and services, we help universities, government agencies and corporate enterprises all over the world to make print the way it should be: secure, cost-effective, and sustainable. Many of the largest and most recognized global brands, including three of the world’s largest banks, rely on Pharos to secure and optimize their office printing environment. Join us!

Open Positions (3):

Senior Software Developer
Cloud Operations Specialist
Regional Sales Executive – SaaS (Anywhere in the U.S.)

Senior Software Developer

We are looking for full-stack senior-level software engineers to help us as we continue to migrate our solutions from on-site applications to cloud-based solutions.

Skills and Experience

Successful candidates will be self-motivated individuals with good interpersonal skills able to implement complete lifecycle software engineering tasks. This includes being able to interact with product owners and other team members to understand requirements, designing, implementing and delivering new software components and services.

Requirements:

6+ years Software Engineering experience
BS Computer Science or equivalent
Good general skills with deep knowledge in an area or two
Experience as both a producer and consumer of services and APIs
Eagerness to both review peer code and have your code reviewed
Ready to work on both new projects as well as fixing and maintaining existing code
Passionate about software as a craft
Ability to work within tight deadlines, be adept at balancing shifting priorities and have good time management skills

Tech Experience

Our mindset of “discovering best” means that we are always trying to improve our choices of tools and technologies. We aren’t looking for absolute specifics, but as a lot of what we are doing is either web development, .NET or Java-based, an interest in those technologies is invaluable.

Here are some things we are looking for:

Proficiency in C#, with Java experience a plus
Proficiency in at least one mainstream interpreted language (JavaScript, Ruby, Python, PHP, etc.)
Proficiency programming for or against databases – either SQL or NO SQL
Proficiency in Git and source control in a team environment
Excellent grasp of good software design patterns and practices: OOD, KISS, SOLID design, DRY, test-driven development, code reviews, etc.
Competent understanding of automated processes including continuous integration and continuous deployment
Experience building single-page web applications with modern web technologies (backbone, angular, etc.) is a solid plus
Experience or good understanding of Agile software development
Experience with cloud technologies is a plus

Other Requirements:

To be considered, our candidates must exemplify our core values:

The highest ethics and enthusiasm with a consistently positive attitude
A passion for learning about technology and sharing that learning with others
Excellent communication and development skills
Team player – ability to work on cross-functional teams, including Operations and Product management
Strong problem-solving and creative thinking skills
Self-Starter – ability to work independently and with initiative

How to apply >>

Cloud Operations Specialist

Do you hate black boxes? Do you love to automate repetitive tasks? Do you love learning new technologies? Are you a coder who likes networking and servers or a sysadmin who likes to code? Do you enjoy a casual and flexible work environment?

If you answered yes to these questions, you may be a good fit for the Cloud Operations Specialist role at Pharos Systems.

The successful candidate will be a critical member of a small team charged with operations and support of a cloud-based SaaS platform. This position entails the care and feeding of a robust big data environment, in addition to interfacing directly with external customers to understand potential issues and provide remediation. The successful candidate will interact with product management and product development to understand operational requirements, implement new software components and product upgrades, and stay abreast of system performance and ultimately the customer experience.

What You Get to Do

Help to support/monitor and deploy a first-class cloud environment
Write automation code for provisioning and monitoring infrastructure at scale
Roll up your sleeves to troubleshoot problems across the entire stack: network, datastores, and application
Take ownership and strive to do work you’re proud of. You believe in spreading (and acquiring) knowledge through collaboration
Support our print as a service partners and customers
Some on-call duty
Write user stories based on operational role/customer feedback
Work with modern technologies like Kubernetes, Docker, CI/CD, AWS services in a cloud native platform.

Preferred Experience

Experience running high availability services in a production environment
Familiarity with Git
Ability to write SQL queries
Competency in at least one scripting language (PowerShell, Python, Bash, etc.)
A solid understanding of networking and core Internet protocols (e.g. TCP/IP, DNS, SMTP, HTTP, and distributed networks)
Knowledge of best practices and IT operations in an always-up, always-available service
Direct experience administering Linux/Windows systems
Experience with Cloud Computing platforms like Amazon Web Services (AWS).
Experience with monitoring tools such as Datadog
5+ years professional experience in a relevant field

We’d Love to See

Someone who sees technology as a hobby and not work, you enjoy ripping things apart and then putting them back together to improve them
Experience with Amazon toolset
You thrive on technical challenges and take pride in solving them
Someone who is comfortable interfacing directly with customers and partners

Other Requirements:

The highest ethics and enthusiasm with a consistently positive attitude
A passion for learning about technology and sharing that learning with others
Excellent written, verbal and personal communication skills
Team player – ability to work on cross functional teams
Strong problem-solving and creative thinking skills
Self-Starter – ability to work independently and with initiative
Adaptability – ability to handle a variety of work assignments, some of which may require enhancing their current skillset

How to apply >>

Regional Sales Executive – SaaS

Location: Any major city in the U.S.

Are you a critical thinker who is eager for an opportunity to demonstrate your awesomeness and assume significant responsibility for revenue growth as both a hunter and a farmer of new business? If so, you’ll need to mix your critical thinking with high energy to craft large cloud & on-premises software and services deals! Be part of a revolutionary success story that has true meaning and purpose! Seriously…we’re a B-corp that believes in using business as a force for good in the world!

You will sell Pharos products and services directly to end users and resellers via phone, virtual web meeting & face-to-face contact while being responsible for driving transactional and moderately complex enterprise sales throughout an assigned territory. A ridiculously talented team of technical aces will help you qualify & close deals.

What You Will Do Here (besides be an all-star of course)

Set a strategic sales plan for your region and ensure it’s in line with Pharos’ strategic direction
Identify, engage and close business with uncapped sales earning potential
Be a thought leader and an executive relationship builder
Represent Pharos – you are the frontline and must be out in front of customers, resellers, and the real world. Expect 30-50% travel.
Continuously deepen understanding of Pharos products & solutions
Develop, plan and execute customer-facing events such as user groups, hands on workshops and industry seminars
Work with inside sales to coordinate prospecting and lead generation
Amazingly present & demonstrate how the product will meet the customer’s needs in a manner that defines Pharos value and differentiation
Work with key resellers to position Pharos as a lead offering
Maintain and update sales records and prepare sales reports as required
Maintain an accurate, robust pipeline and forecast of business opportunities

What You Need to Bring with You

Must Be in Your Bag

Grit, drive, hunger, tenacity, swagger…call it what you want, you must have “it”!
Must be open, fun, kind, caring & respectful
Technology lover / tech savvy / IT technical aptitude
Minimum 4 years’ experience successfully selling software/technology sales/SaaS
Past success carrying and exceeding quota in B2B Sales
Desire to constantly improve knowledge and skills
Strong ability to demo & white board complex solutions with customers & resellers
Relish opportunity to compete and WIN while maintaining a great attitude
Ability to listen carefully to client & think quickly on your feet
Must be a team player who can work well in a group

Nice If in Your Bag

Bachelors or higher in business, engineering, sales, or marketing
Success selling Software as a Service (SaaS)
Experience in enterprise software sales
Direct sales experience, including large key accounts
Proven track record of successfully selling enterprise print management solutions
Formal sales training/account planning strategies including
Proven Subject Matter Expertise (SME) with Secure Print Management solutions
An understanding of print – specifically IT infrastructure and end user workflow
Contacts in the MPS industry
Demonstrated analytical skills, including ROI quantification and justification

How to Apply

Pharos offers competitive salaries commensurate with experience and education, as well as excellent benefits. Please send your resume, salary requirements, and at least two references to careers@pharos.com. Pharos Systems is an equal opportunity employer. We take pride in the diversity of our staff and we seek diversity in our applicants.

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